Shipping, Returns & Refunds
At LaurenNichole™, we want your shopping experience to be simple from checkout to delivery. Below you'll find important information about shipping, order fulfillment, returns, and refunds.
Shipping & Handling
Worldwide Shipping
LaurenNichole™ ships worldwide.
Shipping rates are based on the products in your order and your delivery destination. Available shipping options and applicable charges will be displayed at checkout.
Shipping availability, rates, and delivery times may vary depending on the product, destination, fulfillment location, carrier, customs processing, holidays, weather, and other factors outside of our control.
Estimated Delivery
For U.S. orders, most orders arrive within approximately 7–10 business days. Please allow up to 14 business days for delivery.
International delivery times vary by destination and product. Available shipping options and estimated delivery times for eligible international orders will be shown at checkout when available.
Business days do not include Saturdays, Sundays, or holidays.
International Orders
International customers may be responsible for applicable customs duties, import taxes, fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Customs processing times and requirements vary by country and may affect delivery time.
Order Processing & Fulfillment
LaurenNichole™ works with fulfillment partners to process and ship orders. Fulfillment locations may vary depending on the products purchased.
Orders require processing before shipment. Once your order has shipped, tracking information will be sent to the email address provided at checkout when tracking is available.
If your order contains products fulfilled from different locations, your items may arrive in separate packages and at different times.
Tracking Your Order
Once tracking information becomes available, you'll receive an email with your tracking number.
Please allow time for the carrier to update tracking information after your package has shipped.
Free Shipping & Promotions
When a free-shipping promotion is available, qualifying requirements will be displayed on LaurenNichole.com or at checkout.
Promotional offers, requirements, and exclusions may vary. Unless specifically stated otherwise, promotional discounts cannot be combined.
Returns & Refunds
We hope you love your LaurenNichole™ purchase. If an eligible item isn't right for you, you may request a return within 14 calendar days of confirmed delivery.
Return Eligibility
To qualify for a return, merchandise must be:
-
Unworn and unused
-
Unwashed
-
In its original condition
-
Free from stains, odors, makeup, deodorant, pet hair, or other signs of wear
-
Returned with original tags and packaging when applicable
LaurenNichole™ reserves the right to decline a return that does not meet these return requirements.
Clothing
Eligible clothing may be returned within the 14-day return window provided that it meets all return conditions listed above.
Swimwear
Eligible swimwear may be returned within the 14-day return window only when it is unworn, unwashed, has all original tags attached, and the original hygiene liner remains completely intact and unaltered.
Swimwear that does not meet these requirements cannot be accepted for return.
Jewelry & Accessories
Eligible jewelry and accessories may be returned within the 14-day return window provided that they are unworn, unused, undamaged, and returned in their original condition with original packaging and tags when applicable.
Piercing & Body Jewelry
For hygiene and safety, piercing and body jewelry may only be returned if the original sealed packaging has not been opened, worn, used, or tampered with.
If piercing or body jewelry arrives damaged, defective, or incorrect, please contact LaurenNichole Customer Care for assistance.
Final Sale & Clearance
Items clearly marked Final Sale are not eligible for return.
Clearance merchandise is non-returnable only when it is clearly identified as Final Sale before purchase.
Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, incorrect, or otherwise qualifies for seller-paid return shipping.
Please contact LaurenNichole Customer Care before returning merchandise so that we can provide the appropriate return instructions.
Do not return merchandise to the address shown on the original shipping package unless instructed to do so by LaurenNichole Customer Care. Because fulfillment locations may vary, the appropriate return location may differ by product.
Refunds
Once your return is received, it will be inspected to ensure that it meets our return requirements.
If approved, your refund will be issued to the original payment method.
Please allow additional processing time for your bank, credit card company, or payment provider to post the refund to your account.
Original shipping charges and customer-paid return shipping costs are non-refundable unless the return resulted from a damaged, defective, or incorrect item or where otherwise required.
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact LaurenNichole Customer Care as soon as possible.
Please include your order information and photos of the item and issue when requested so that we can review your claim and provide the appropriate next steps.
Exchanges
LaurenNichole™ does not currently offer exchanges.
If you would like a different size, color, or item, you may return an eligible item according to this return policy and place a new order.
Order Cancellations
Orders begin processing soon after they are placed.
Because orders may be processed quickly, cancellation cannot be guaranteed once processing has begun.
If you need assistance with an order, please contact LaurenNichole Customer Care as soon as possible.